8/13/2023 0 Comments Resetting simplisafe keypad![]() This will ensure there is no power going to the system. Remove one of the batteries from the bottom of the base station.Using a Phillips-head screwdriver and remove the screw holding the battery cover in place.If you own the Original SimpliSafe, you will need to reset the base station that controls the SimpliSafe system. Make sure the message does not re-show and you have established a fresh internet connection.Arm the system by pressing Away or Home.Plug the power adapter back into the base station.Close the battery compartment and then use the screwdriver to reseal it.Remove at least one of the batteries from the base station to ensure that there is no power.Using a Phillips-head screwdriver, remove the screw that holds the battery cover in place.This will help to establish a fresh cellular or WiFi connection. If you own the SimpliSafe Generation 3, you will want to reset the base station. The sensors on the original system are rectangular and cream-colored, while the generation 3 sensors are white and square. If you don’t see the blue or red button, then you own the SimpliSafe generation 3. ![]() There will also be a red button at the very bottom. The middle button the top row of buttons will be blue, not white. ![]() The Keypad for the original SimpliSafe is larger. You can also check the SimpliSafe website and match the photos of the model you own with the ones shown.Īn easy way to tell is by looking at your keypad. The reset process and the process for fixing the errors varies slighting depending on the version you own, so you want to make sure you are following the directions for the correct model.Ĭheck your user manual to see which one you own. I suggest addressing this issue as soon as you hear/see it so that you can get your alarm system back up and protecting your home.īefore we go into a bit more detail on fixing this error message, see if you have the Gen 3 SimpliSafe or the Original SimpliSafe. The No Link to Dispatcher warning will persist on the keypad and will continue to be announced from the base station until you fix the problem and reestablish a cellular or WiFi connection. To reestablish connection, reset the base station – unplug it, take out one battery for 15 seconds, then replace it and plug it back in. The SimpliSafe “No Link to Dispatcher” error indicates that your base station no longer has an active WiFi or cellular connection. Receiving this message can be frustrating, but luckily there is an easy fix. The SimpliSafe “No Link to Dispatcher” message is a common error that can be seen on the keypad and heard from the base station. Since it is a smart home device, it always needs to be connected to WiFi or a cellular data plan in order to work correctly. SimpliSafe is a popular home security system that allows you to protect your house both when you’re home and when you’re away.
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